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Premium Item Policy
Premium items will not be reimbursed due to player error, including deleting characters with items, abusing a bug, giving account information, and other methods not discovered or mentioned. It is your responsibility to keep track of your items and not lose them.
Premium items will not be returned due to the compromising of an account, whether it be through scamming by another player, downloading a key logger, unauthorized access to your account, or the banning of your account.
Premium items are subject to change at the discretion of the owner or the administrators at any time, with or without warning. By agreeing to these terms you accept that Rebirth B.V. is not required to reimburse you for the funds used to purchase the changed item.
If you issue a charge back through PayPal or your payment is withdrawn after receiving your points, your account can and will be banned.
Sending money through the mail or Western Union is not a guarantee of your purchase. If you do not receive points, Rebirth B.V. does not assume responsibility for your lost mail and does not have the obligation to award you points.
Due to any technical error, Rebirth B.V. is not obligated nor responsible for returning your funds. Once a payment has been processed through the website, it becomes property of Rebirth B.V.
Purchase of premium items or premium points does not entitle you to special privileges or special treatment of any kind. It also does not put you above the rules. Regardless of your purchase history, you will be treated as any other player. You are not granted immunity by purchasing items.
Premium items are only given a maximum of three days from its date of purchase for exchanges with the premium item exchanger NPC. This does not include items purchased with limited points.
No cash refunds are given for any items under any circumstances. In a limited set of circumstances Rebirth B.V. may, at its sole discretion, issue a refund in points to the players account.
When purchasing points and clicking the "I agree" button, you agree to the terms above.
Premium Item FAQ
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